Process4People (‘us’, ‘we’, or ‘our’) operates the https://www.process4people.com/ website (hereinafter referred to as ‘website’).
Process4People respects your privacy and ensures that the personal data that you provide to us is treated confidentially. Processing and the use of your personal data is done in a manner consistent with the requirements of the General Data Protection Regulation (GDPR). For more information about the GDPR, visit: https://gdpr.eu/.
We use your data to provide and improve our website. By using our website, you agree to the collection and use of information in accordance with this policy.
1 Data collection and use
We collect several different types of information for various purposes to provide and improve our website for you.
1.1 Types of data that are collected
1.1.1 Personal data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (‘personal data’). Personally identifiable information may include (but is not limited to):
- Email address
- First name and last name
- Cookies and usage data
1.1.2 Usage data
We may also collect information how our website is accessed and used (‘usage data’). This data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
1.1.3 Use of data
Process4People uses the collected data for various purposes:
- To provide and maintain our website
- To notify you about changes to our website
- To allow you to participate in interactive features of our website when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve our website
- To monitor the usage of our website
- To detect, prevent and address technical issues
1.2 Why Process4People collects data
Process4People processes your personal data in order to be able to contact you by telephone if you requested so and / or to be able to contact you in writing (by e-mail and / or post). We only have this information if you have provided it to us voluntarily.
In addition, Process4People may use your personal data when executing an agreement with you concerning a project (usually consisting of services).
1.2.3 Marketing purposes
Process4People can also process personal data for the use of marketing purposes, being:
- Marketing information
- Improvement of our service
- To contact you after leaving personal data and downloading an article / document / presentation
Your data will be used for marketing purposes until you request that you no longer wish to receive such information. You can send a request for inspection, correction or removal of your personal data to email@example.com. We will respond to your request as quickly as possible (but within 4 weeks at the latest). Your data will be permanently deleted within 3 months (at the latest) after your request.
1.3 Transfer of data
Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction, where the data protection laws may differ than those from your jurisdiction.
If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the data, including personal data, to the Netherlands and process it there.
1.4 Disclosure of data
1.4.1 Legal requirements
Process4People may disclose your personal data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Process4People
- To prevent or investigate possible wrongdoing in connection with our website
- To protect the personal safety of users of our website or the public
- To protect against legal liability
As a European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.
1.4.2 Security of data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
1.4.3 Service providers
We may employ third party companies and individuals to facilitate our website (shortly: ‘Service providers’), to provide the website on our behalf, to perform service-related services or to assist us in analyzing how our website is used.
These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
1.5 Rights regarding your personal data
1.5.1 Right to inspection and rectification
You have the right to view, correct or remove your personal data. You can send a request for inspection, correction or removal to firstname.lastname@example.org. We will respond to your request as quickly as possible (but within 4 weeks at the latest). Your data will be permanently deleted within 3 months (at the latest) after your request.
1.5.2 Right to object
You have the right to object to the processing of your personal data. You can do this by sending an email to email@example.com. We will respond to your request as quickly as possible (but within 4 weeks at the latest). Your data will be permanently deleted within 3 months (at the latest) after your request.
1.5.3 Right to limit processing
You have the right to limit the processing of your personal data. You can do this by sending an email to firstname.lastname@example.org. We will respond to your request as quickly as possible (but within 4 weeks at the latest). Your data will be permanently deleted within 3 months (at the latest) after your request.
1.5.4 Right to transfer data
You have the right to transfer personal data (data portability). If you want to transfer your personal data, which is in possession of Process4People, to another company, that is possible. You can do this by sending an email to email@example.com. We will respond to your request as quickly as possible (but within 4 weeks at the latest). Your data will be permanently deleted within 3 months (at the latest) after your request.
1.5.5 Right to withdraw given permission
You have the right withdraw the consent to process your personal data that Process4People has, at all times. You can do this by sending an email to firstname.lastname@example.org. We will respond to your request as quickly as possible (but within 4 weeks at the latest). Your data will be permanently deleted within 3 months (at the latest) after your request.
If you have complaints with the way we process your personal data, you are entitled to submit your complaint to the European Data Protection Board (EDPB). For more information, visit: https://edpb.europa.eu/.
Process4People takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. The website of Process4People uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands. If you have the impression that your data does not properly protected, there are indications of abuse or if you want more information about the protection of personal data collected by Process4People, please contact us (see point 6.0 for our contact details).
3 Links to other sites
We have no control over and take no responsibility for the content, privacy policies or practices of any third-party sites or services.
5.1 What are cookies?
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.
But what are ‘cookies’?
- Cookies are small pieces of text sent by your web browser by a website you visit, and cookies are files with a small amount of data which may include an anonymous unique identifier. A cookie file is stored in your web browser and allows our website or a third-party to recognize you and make your next visit easier and the website more useful to you.
- Cookies can be ‘persistent’ or ‘session’ cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
There are different types of cookies, namely:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all these services may not function properly.
There are cookies placed on our website via:
Google (as a part of Google Analytics)
Process4People uses Google Analytics to gain insight into the website statistics of our website, in other words: to keep track how uses use our website. Website statistics include the following:
- How often the website is visited
- Which pages were viewed and how often
- From which websites we receive visitors
- How long visitors on average stay on a page
- On which pages people leave the website
- From which countries our visitors come
- What percentage visits the website via a mobile or tablet
The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how the website is used. Google may provide this information to third parties if Google is legally obliged to do so or insofar as these third parties process the information on behalf of Google. Process4People has no influence on this and has not given Google permission to use the analytics information obtained through Process4People for other Google services.
5.3 What are your choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.